kein Kundenpasswort

maria062000 — Wed, 19 Mar 2025 21:32:42 GMT

I recently bought a CallYa prepaid SIM card in a store in Germany (activated with identification, etc.).

How can I add this SIM card to my online account to ensure I still have credit? I wasn't provided with a customer password when I purchased it, and now I'm locked out for 24 hours, preventing me from adding the contract.

I would be very grateful for your help.

Re: kein Kundenpasswort

Pierre35 — Thu, 20 Mar 2025 08:46:07 GMT

Hello @maria062000,

Thank you for your message. Normally, a customer password should be assigned when you place your order. If you don't have a customer password yet, you can request a change here.

Best regards
Pierre35

Thema "kein Kundenpasswort" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

kein Kundenpasswort

Re: kein Kundenpasswort