Thema "Erstattung des Guthabens von 15 Euro" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

Erstattung des Guthabens von 15 Euro

claudia38 — Thu, 20 Feb 2025 14:49:42 GMT

Reference:

Ladies and Gentlemen

On January 27, 2025, I topped up my cell phone card with 15 euros (via my bank's website, the confirmation invoice is available) while my contract for the SIM card was still active. After canceling the contract and returning to the CallYa prepaid tariff, the 15 euro credit disappeared. Despite waiting two weeks, I have not yet received a refund.

I therefore ask you to refund the 15 euros to my telephone number: *.

Thank you for your support.

Best regards

Removed personal Data

Betreff: Erstattung des Guthabens von 15 Euro

MasterScorpion — Thu, 20 Feb 2025 14:50:37 GMT

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Request "Kundenberater" till the bot does.

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Betreff: Erstattung des Guthabens von 15 Euro

reneromann — Thu, 20 Feb 2025 15:12:12 GMT

And depending on how long that contract existed, the partial monthly base fee might have reduced that 15 € to zero.