Thema "Betreff: Change of ownership - prepaid sim" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

Change of ownership - prepaid sim

amyth05 — Mon, 01 Jul 2024 12:37:45 GMT

Dear team,

I'd like to officially request the change of personal details on my sim card that has been registered to my ex. The transfer form is signed and ready, would like to know the next steps, thanks.

Betreff: Change of ownership - prepaid sim

andreasabaad — Mon, 01 Jul 2024 12:39:24 GMT

Seit 08/22 Ist ist dies ein reines Kunden helfen Kunden Forum.

Du musst dich an die offiziellen Kontaktstellen wenden.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954

Betreff: Change of ownership - prepaid sim

Mav1976 — Mon, 01 Jul 2024 16:14:17 GMT

Hi @amyth05,

You can send this form (I guess your mean InfoDok 251) via the contact form or via Callya WhatsApp/SMS Chat (daily between 7:30 - 22:00).

You'll start with TOBi, the AI, but don't worry. After some common questions you answer, ask persistent to forward to a VF staff. You will ask twice or three time maybe till TOBi forward you to a staff.