Thema "CallYa Help" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

CallYa Help

Elliephily — Thu, 13 Jun 2024 13:32:22 GMT

Hello.

I recently purchased a CallYa prepaid card from Amazon.

I am trying to activate my SIM online. I keep getting an error for my Customer Service password. No matter how much I adhere to the instructions, I am given an error.

Was this provided to me somehow beforehand? I am very confused and just want to set up my SIM. I have tried everything from resetting my laptop to switching devices and browsers.

Please help.

Thank you!

Betreff: CallYa Help

Mav1976 — Thu, 13 Jun 2024 16:07:58 GMT

Hi @Elliephily,

You try to register the SIM-card on this website?

Then the requirements of your customer password is as follows:

At least 6 (maximum 20) characters
Only capitals and digits
No special characters (e.g. & ! ?)

Example:

Valid: VODAFONE1

Invalid: Vodafone1

Addendum: I believe you uploaded a wrong screenshot. When it shall removed I can remove the screenshot. 😉