CallYa Sim not activated

DimitrisM — Fri, 29 Dec 2023 20:39:59 GMT

Hello,

First off, I want to apologise for using the English language (I'm still trying to learn German ).

Earlier today I bought a CallYa sim from the Vodafone Store in Rathaus Essen. Even though they told me that the Sim is already Active, that wasn't the case. I can't make or receive calls, I cant send or receive text messages and I can't access the Internet. I never received a Customer / Subscriber Password so I can't even create a proper account.

I can't even call Support from this number. Am I missing something?

Thank you in advance

Betreff: CallYa Sim not activated

Mav1976 — Sat, 30 Dec 2023 12:33:48 GMT

Hi @DimitrisM,

No problem to write in English here. 👍

When you bought a SIM card via Vodafone store id could be took a while till the SIM card is active.

Does your SIM card works meanwhile?

What tariff has your CallYa card? Did you top up your card?

Thema "Betreff: CallYa Sim not activated" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

CallYa Sim not activated

Betreff: CallYa Sim not activated