https://forum.vodafone.de/t5/Ohne-Vertrag-Prepaid-Tarife/Add-on-cancellation/m-p/3112320#M109209 <P>Hi,&nbsp;</P><P>I accidentally ordered an add-on 'Unlimited DayFlat' using MeinVodafone and was charged right away.</P><P>How can I cancel this? There is no option via the app or (that I'm aware of) SMS. I don't speak any German unfortunately.&nbsp;</P><P>Thank you so much.</P><P>&nbsp;</P> Fri, 20 Oct 2023 19:38:01 GMT aliensvx 2023-10-20T19:38:01Z https://forum.vodafone.de/t5/Ohne-Vertrag-Prepaid-Tarife/Add-on-cancellation/m-p/3112320#M109209 <P>Hi,&nbsp;</P><P>I accidentally ordered an add-on 'Unlimited DayFlat' using MeinVodafone and was charged right away.</P><P>How can I cancel this? There is no option via the app or (that I'm aware of) SMS. I don't speak any German unfortunately.&nbsp;</P><P>Thank you so much.</P><P>&nbsp;</P> Fri, 20 Oct 2023 19:38:01 GMT https://forum.vodafone.de/t5/Ohne-Vertrag-Prepaid-Tarife/Add-on-cancellation/m-p/3112320#M109209 aliensvx 2023-10-20T19:38:01Z https://forum.vodafone.de/t5/Ohne-Vertrag-Prepaid-Tarife/Add-on-cancellation/m-p/3112410#M109211 <P>Our customer support team can take a look at it.</P> <P>To do this, we need personal information from you.</P> <P>&nbsp;</P> <P>Please contact us via one of the following channels:</P> <P>&nbsp;</P> <P>WhatsApp chat on 0172 1217212.</P> <P>Facebook service page at vod.af/FB-Service</P> <P>Twitter service page at vod.af/vfservice</P> Sat, 21 Oct 2023 09:15:51 GMT https://forum.vodafone.de/t5/Ohne-Vertrag-Prepaid-Tarife/Add-on-cancellation/m-p/3112410#M109211 MariaK 2023-10-21T09:15:51Z