Thema "Re: Cannot cancel Auto top for CallYa" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

Cannot cancel Auto top for CallYa

greengl — Thu, 22 Dec 2022 16:05:23 GMT

I tried to set up auto top for my account. It charged me and I received it as a credit but the set-up did not show up on the meinvodafone app. Therefore I dont have a cancel option for the auto top setting, but it still charges me. I want to cancel this.

Re: Cannot cancel Auto top for CallYa

Pegelfloh — Fri, 23 Dec 2022 16:14:22 GMT

Hello @greengl,

for this purpose we need personal information from you.

Please contact us via one of the following channels:

Facebook service page at www.facebook.com/vodafoneDEservice

Twitter service page at www.vod.af/vfservice

Or via WhatsApp chat at 0172 2000 229

Thank you very much.

Best regards

Pegelfloh