Thema "Cancellation of Data Option" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

Cancellation of Data Option

tufanS — Wed, 14 Dec 2022 14:01:22 GMT

Hello,

I have clicked "jetz buchen" button by mistake and it suddenly booked me a 4 GB Data Volume in my CallYa tariff. Is there any chance to cancel it?

Thanks

Betreff: Cancellation of Data Option

stephan27 — Wed, 14 Dec 2022 14:18:36 GMT

Nein das ist nicht möglich.

Betreff: Cancellation of Data Option

Mav1976 — Thu, 15 Dec 2022 03:23:14 GMT

Hi @tufanS,

Additional to @stephan27 post, it's important to cancel the option via MeinVodafone app again. Otherwise the option is going to renew itself all 28 days.

Re: Cancellation of Data Option

doreen-123 — Thu, 15 Dec 2022 14:32:46 GMT

@tufanS,

if it does not delete for you.

For this purpose we need personal information from you.

Please contact us via one of the following channels:

Facebook service page at www.facebook.com/vodafoneDEservice

Twitter service page at www.vod.af/vfservice

Or via WhatsApp chat at 0172 2000 229

Thank you Doreen-123