Thema "Re: Incorrect name registered for CallYa" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

Incorrect name registered for CallYa

wallace89 — Tue, 22 Nov 2022 12:50:01 GMT

Hello, please accept my apologies in writing in English. I could not get through the customer service because my German is still very poor.

I have a CallYa sim card. After identification (Videoident), my name registered for the CallYa sim card was incorrect. How can I correct my name? Thank you in advance for your help.

Re: Incorrect name registered for CallYa

S1rod — Wed, 23 Nov 2022 14:08:19 GMT

Hallo @wallace89

Für diesen Sachverhalt benötigen wir persönliche Informationen von Dir.

Bitte melde Dich dazu über einen der folgenden Kanäle bei uns:

Facebook-Service-Seite unter www.facebook.com/vodafoneDEservice

Twitter-Service- Seite unter www.vod.af/vfservice

Oder per WhatsApp-Chat unter der Rufnummer 0172 2000 229

Vielen Dank.

S1rod