Thema "Betreff: Entschuldigung, da ist was schiefgelaufen. Please try again later." in Ohne Vertrag: Prepaid-Tarife & Abrechnung

Entschuldigung, da ist was schiefgelaufen. Please try again later.

Manuel881 — Wed, 21 Sep 2022 09:46:14 GMT

Goodmornig, I tried to top up some credit and after a first successfull attempt I got back the following error, as a result im not able to add more credit.

Could you please help me to sort it out?

thanks a lot

Manuel

Sorry, something went wrong.

Please try again later.

Betreff: Entschuldigung, da ist was schiefgelaufen. Please try again later.

Mav1976 — Wed, 21 Sep 2022 10:27:21 GMT

Hi @Manuel881,

How did you try to top up your credit?

Betreff: Entschuldigung, da ist was schiefgelaufen. Please try again later.

Manuel881 — Wed, 21 Sep 2022 12:02:25 GMT

Hello, via web site, with my debit card.1st attempt was successfull.

manuel

Betreff: Entschuldigung, da ist was schiefgelaufen. Please try again later.

Mav1976 — Wed, 21 Sep 2022 12:21:27 GMT

Ah okay. With the first attempt you could to up with 15/25/50€?

You can also try the MeinVodafone App to top up credit. Maybe you can test it?

It's also possible using PayPal. 🙂

Betreff: Entschuldigung, da ist was schiefgelaufen. Please try again later.

Manuel881 — Wed, 21 Sep 2022 12:26:46 GMT

It was 5EUR in the beginning. Everithing is blocked now, already tried to top up via the app.

Manuel

Betreff: Entschuldigung, da ist was schiefgelaufen. Please try again later.

Mav1976 — Wed, 21 Sep 2022 12:39:33 GMT

I see. Then you should get in contact with the support directly. Use one of the both social media contacts. There you will be support also in English.

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