Thema "Betreff: Callya digital problem" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

Callya digital problem

Domstra — Tue, 13 Sep 2022 11:47:34 GMT

Hello, i have activate CallYa digital on my SIM card , but the promo start when I finished my old promotion , can I activate quick CallYa digital without waiting ?

Betreff: Callya digital problem

Mav1976 — Tue, 13 Sep 2022 13:48:21 GMT

Hi @Domstra

What current CallYa tariff are you using? When does it end?

Changing a tariff is a normal process that the new tariff starts when the old one ends. It ensures that the user doesn't lose existing tariff content.

Betreff: Callya digital problem

Domstra — Tue, 13 Sep 2022 17:35:37 GMT

I have CallYa 3gb, I finished the giga and want to activate quick the new promo

Betreff: Callya digital problem

Mav1976 — Tue, 13 Sep 2022 18:08:29 GMT

When is the new tariff starting? Maybe you should buy some data options (one time options: 500 MB, 1 GB or 4 GB, subscription options: 400, 800 MB, 2 GB, 5 GB) until your new tariff will starts.

Re: Callya digital problem

KerstinV — Wed, 14 Sep 2022 11:55:51 GMT

Hello @Domstra,

you can only set the digital tariff at the end of the current tariff period. You need the digital right away? Then please get in touch via one of these channels:

FB Service page at www.facebook.com/vodafoneDEservice

TW Service page at vod.af/vfservice

WhatsApp chat on 0172 2000 229

Many greetings

KerstinV