Thema "Re: CallYa Sim Card hasn't arrive by post yet" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

CallYa Sim Card hasn't arrive by post yet

BoberBober — Tue, 21 Jun 2022 08:01:41 GMT

Hi,

It's been a week and the CallYa sim card that was ordered online hasn't arrived yet. I've got the confirmation with the phone number, but that's it.
I've seen other posts with the same issue, but haven't found the solution. Any help would be greatly appreciated.

Thanks in advance

Re: CallYa Sim Card hasn't arrive by post yet

AnJaWo — Tue, 21 Jun 2022 14:17:06 GMT

Hello @BoberBober,

I am very sorry that you did not receive the sim card.

Did you identify yourself with your passport?

Have you already been given the phone number?

You are welcome to place a new order.

Have a nice day for you.

AnJaWo

Re: CallYa Sim Card hasn't arrive by post yet

BoberBober — Tue, 21 Jun 2022 17:43:37 GMT

I did identify myself with a password and received an email with phone number.
Is there any way you can help me? I don't want to place a new order

Re: CallYa Sim Card hasn't arrive by post yet

AnJaWo — Wed, 22 Jun 2022 06:09:16 GMT

Hello @ BoberBober,

I will be happy to help you. Please send me the phone number as a personal message.

(PN - this is how it works: click on my name on the left and then on "Send this user a private message" on the right)

Thank you very much and best regards,

AnJaWo

Re: CallYa Sim Card hasn't arrive by post yet

ssk0001 — Tue, 05 Jul 2022 12:49:56 GMT

Hi,
I am having the exact same issue, I ordered a callya sim card a week ago, completed the postident successfully and was notified by email that the SIM was dispatched and which number is assigned. However, it has not been delivered. I would like to keep the already assigned number and not order a sim card with a new number. Could you please assist?

Re: CallYa Sim Card hasn't arrive by post yet

NeNa — Wed, 06 Jul 2022 06:23:24 GMT

Hello @ssk0001

Please send me your phone number, your full address and briefly the facts of the case by PM. Then I will be happy to look into it for you.

(PN - this is how it works: click on my name and then right on "sende eine private Nachricht ")

Thank you very much and best regards,

NeNa