Thema "Re: CallYa stopped working" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

CallYa stopped working

iriska — Thu, 21 Apr 2022 14:39:16 GMT

Hello,

Yesterday my CallYa stopped working, what can be a problem? It is not readable, I cannot also search for a net, nobody can call me

Please, help!

Thanks and best regards,

Iryna

Betreff: CallYa stopped working

Mav1976 — Thu, 21 Apr 2022 18:44:14 GMT

Hi @iriska,

What CallYa tariff do you have?

Check also via MeinVodafone app you have enough data volume to use mobile internet.

Betreff: CallYa stopped working

reneromann — Thu, 21 Apr 2022 23:08:41 GMT

If even calling is not working:

Do you still have any kind of balance on the card -and- when was the last top-up?

Not that the card got deactivated because you didn't use it for a long time - just being called from others is not enough, you have to make any kind of outgoing call / SMS or data use to use money from your card...

Re: CallYa stopped working

KerstinV — Fri, 22 Apr 2022 06:42:39 GMT

Hello iriska,

i would like to help you What is the phone number in question? Send me the via PM (PM – here's how: click on my name on the left and then on the right on "Send this user a private message"). I like to take a look. I also need your name please

Many greetings,

KerstinV