Call Ya Allnet Flat S - option 2gb

Manuel881 — Wed, 06 Apr 2022 17:38:50 GMT

Hi, I hope everything goes well. i have a question about the 2gb option plan. today I have topped up my credit for an amount of 10 euros because I expect the usual monthly charge of 10 euros in the next days for the call ya plan with 3 gb and 200 min. I realized that 3 gb of data have been added to me. So later I clicked on disable 2gb option. as a result I have now the same ammount of gb i had before reloading. my question is: in the next few days the plan will work again with 3 gb and 200 min. or will I have to top up another 10 euro since my credit is now 0.02 eur? honestly, i don't understand if i was wrong to deactivate the 2gb plan today and i hope i have not deactiveted the giga package included in the offer (for the next months). I want to avoid to top up again 10 eur in the next days. Thank You for your help!!!

Re: Call Ya Allnet Flat S - option 2gb

JeanH — Thu, 07 Apr 2022 08:06:15 GMT

Hello @Manuel881

Please send me your phone number and briefly the facts of the case via PM. Then I'd be happy to take a look at it for you.

(PN - this is how it works: click on my name and then right on "sende eine private Nachricht ")

Thank you very much and best regards,

JeanH

Thema "Call Ya Allnet Flat S - option 2gb" in Ohne Vertrag: Prepaid-Tarife & Abrechnung

Call Ya Allnet Flat S - option 2gb

Re: Call Ya Allnet Flat S - option 2gb