https://forum.vodafone.de/t5/Archiv-Mobilfunk/Wrong-data-volume-and-different-price-charged-from-promotion/m-p/2514893#M275362 <DIV style="font-family:Vodafone;font-size:18px;color:#000000;"><P><SPAN>Hello FelipeUmpierre,</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>to clarify this, we should have to take a look at your customer account. Please send me a PN with the relevant mobile phone number. We will answer you as soon as possible.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Kind regards</SPAN></P><P><SPAN>Bernd</SPAN></P></DIV> Mon, 04 Jan 2021 14:46:32 GMT BerndD 2021-01-04T14:46:32Z https://forum.vodafone.de/t5/Archiv-Mobilfunk/Wrong-data-volume-and-different-price-charged-from-promotion/m-p/2514262#M275361 <P>Hello,</P><P>&nbsp;</P><P>I have receitly canceled my contract that I made in 2017 with Vodafone and accepted a promotion which was giving me 10GB for 20 EUR/monthly. Today I received the charge of this new contract for 54 EUR and I also noticed that my account has only 8GB of data.</P><P>&nbsp;</P><P>Could someone help me understand and maybe fix this issue?</P><P>&nbsp;</P><P>Thank you.</P> Mon, 04 Jan 2021 08:17:05 GMT https://forum.vodafone.de/t5/Archiv-Mobilfunk/Wrong-data-volume-and-different-price-charged-from-promotion/m-p/2514262#M275361 FelipeUmpierre 2021-01-04T08:17:05Z https://forum.vodafone.de/t5/Archiv-Mobilfunk/Wrong-data-volume-and-different-price-charged-from-promotion/m-p/2514893#M275362 <DIV style="font-family:Vodafone;font-size:18px;color:#000000;"><P><SPAN>Hello FelipeUmpierre,</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>to clarify this, we should have to take a look at your customer account. Please send me a PN with the relevant mobile phone number. We will answer you as soon as possible.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Kind regards</SPAN></P><P><SPAN>Bernd</SPAN></P></DIV> Mon, 04 Jan 2021 14:46:32 GMT https://forum.vodafone.de/t5/Archiv-Mobilfunk/Wrong-data-volume-and-different-price-charged-from-promotion/m-p/2514893#M275362 BerndD 2021-01-04T14:46:32Z