Kündigung

Sabat0n — Tue, 29 Dec 2020 16:22:09 GMT

Hello,

I am having quite an issue with Vodafone. I have geköndigt my contract with Vodafone. I had 3 addistional numbers in this contract (4 numbers total). In between I have started another contract with Vodafone through a lady that come to my house to sell me new internet contract. From what I understood while talking with her this new contract were supposed to replace the old one and I was supposed to keep my main number intact. Unfortunately it started the new contract with the new number imiediatelly. So since June 2020 I have 2 Mobilfunk contracts with Vodafone. I was thinking ok its only few months until October when my old contract ends and than I will have only the new contract but no. They just closed my main number in the contract and by themself started another one on one of the 3 remaining numbers. So now I am paying 75 euro for the old contract and additional 15 euro for the new one. I have 4 numbers which I dont need. Can you please close my old contract and all the numbers there imediatelly? And return me the money I paid since October for the numbers I dont need. I want to pay only for the single new contract. I have send you a letter but in return you just informed me that the other numbers will be geköndigt in the next year October. Please help me with immediately closing my old numbers.

Re: Kündigung

HeikeF — Thu, 31 Dec 2020 18:18:11 GMT

Hi Sabat0n,

we will check that for you.

Please send us a PN with your phone number, the customer password and the link to your thread here.

Kind regards

Heike

Thema "Re: Kündigung" in Archiv_Mobilfunk

Kündigung

Re: Kündigung