Thema "Re: Why do i get more bills than my tarriff ?" in Archiv_Mobilfunk

Why do i get more bills than my tarriff ?

ssahoo — Tue, 01 Sep 2020 08:50:11 GMT

Hello Team,

I have got a letter and also see in meinvodafone a bill for 100 euro, i dont know why it is ? It shows that the billing is for months of July and August

Month - Rechnung number - bill date

July - ***- 08.07.2020
August - ***- 07.08.2020

Usually all the amount should have been auto debited then why is vodafone sending me bill again ??

Moreover there is a new contract for me that started from 26.05.2020 VF RED S Sim only.

customer number: ***

Total tarriff should be less than 20euro per month, now i am getting more which is no good. I am not hapy at all with the servcice. Please update as soon as possible

Regards,
Subrat

@ssahoo invoice and customer numer deleted, due to privacy protection

Re: Why do i get more bills than my tarriff ?

DanyG — Wed, 02 Sep 2020 10:57:05 GMT

Hi ssahoo,

let us clarify the situation via private message. Just contact me, then I can give you the required information.

BR,

Dany

Re: Why do i get more bills than my tarriff ?

ssahoo — Thu, 03 Sep 2020 11:14:56 GMT

@DanyG Please help me out here

Hello team,

I have got a letter and also see in meinvodafone a bill for 100 euro, i dont know why it is? It shows that the billing is for months of July and August

Month - bill number - bill date

July - *** - 08.07.2020
August - *** - 07.08.2020

Usually all the amount should have been auto debited then why is vodafone sending me bill again ??

Moreover there is a new contract for me that started from May 26th, 2020 VF RED S Sim only.

customer number: ***

Total tarriff should be less than 20euro per month, now i am getting more which is no good. I am not hapy at all with the servcice. Please update as soon as possible

Regards,
Subrat

Re: Why do i get more bills than my tarriff ?

MichaM — Fri, 04 Sep 2020 12:40:06 GMT

Hi ssahoo,

You posted a copy of your first comment, it seems.

Please pick up on Dany's offer to send her a private message. She will then get in touch with you.

To send a private message, click on Dany's profile icon and then select "Private Nachricht senden".

Have a nice weekend

Regards

Micha