Cellular Data not available

roymacaraig — Thu, 25 Jun 2020 13:49:04 GMT

Cellular.

Dear customer support

the following mobile number is not able to go online via cellular network: 0174 ***. I don't think it is possible that we have run out of data because we have seldom left the house and even if we go out, I think we have 20 GB of data to be shared between our two mobil numbers.

Could you please kindly check

May I also see a report of cellular data usage over the past 3 months for that number and also our other mobile number, which is 0174 ***.

Regards

Roy

Edit: Mobile phone number removed, board adapted.

Re: Cellular Data not available

Matthes — Sat, 27 Jun 2020 13:25:50 GMT

Hey Roy,

we only save data that is necessary for your invoice. Report of cellular data usage we therefore do not provide them.

Regards,

Matthias
(Moderator)

Thema "Re: Cellular Data not available" in Archiv_Mobilfunk

Cellular Data not available

Re: Cellular Data not available