How can I cancel my cellphone contract?

Lilly-BR — Tue, 12 May 2020 14:45:56 GMT

I'm moving back to my home country in July and I need to cancel my contract. However, there is no option in my account and I can't find any helpful information here.

Can someone please help?

Re: How can I cancel my cellphone contract?

Der-Peter — Thu, 14 May 2020 14:18:45 GMT

Hi Lilly-BR,

do you use MeinVodafone in web or the MeinVodafone-App? There you can cancel your mobile contract.

Else about the contact form. You can find it here: contact form

By letter to this adress:

Vodafone GmbH

Kundenbetreuung

40875 Ratingen

via fax to: 02102-986575

Note, there is no right for special termination mobile contracts by moving abroad. It is just possible with a regulary termination to the end of the running time.

If you cancel by contact form, letter or fax, you definitely have to write your fully name and adress as contract holder. Also the sentence, that you want to cancel the contracts with the mobile numbers ..... (don't forget to insert the numbers). At its best, you tell the customer number AND also in addition every single mobilephone number.

Best regards

Der-Peter

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How can I cancel my cellphone contract?

Re: How can I cancel my cellphone contract?