Thema "Re: Regarding the POOR Customer care service on english language" in Archiv_Mobilfunk

Regarding the POOR Customer care service on english language

arunsid — Fri, 14 Feb 2020 18:49:28 GMT

Hi Everyone,

Today i made a call to the vodafone customer service,after waiting for a long minutes,i finally connected to Vodafone employee.I asked whether he can speak english she said no.I then asked could you please connect to an english agent.SHe gave a hard reply in a tone that,All the employees speak GERMAN only.I mean i find this very poos with vodafone to have no customer service or any support for people speaking english.Very Bad.

Edit: Beitrag in passendes Board verschoben. Lars

Re: Regarding the POOR Customer care service on english language

Su — Fri, 29 Nov 2019 06:05:29 GMT

Hi arunsid,

many colleagues are able to help in english.

If you call 0800-172-1212 just say "operator" when connected.

Nice weekend

Re: Regarding the POOR Customer care service on english language

Mav1976 — Fri, 14 Feb 2020 18:51:36 GMT

Thread solved and closed.