Thema "Re: Guthaben pending at contract termination" in Archiv_Mobilfunk

Guthaben pending at contract termination

Sunsetday — Wed, 28 Aug 2019 06:26:44 GMT

Hello,

In the last invoice of my mobile phone contract I had a credit pending of 8,39€ (due to discounts and compensations from previous invoices). I would like to know how is this going to be settled, if I'm going to receive by bank transfer. Alternatively it could be transfered as credit to my CallYa. Please let me know. Thanks.

Re: Guthaben pending at contract termination

Der-Peter — Wed, 28 Aug 2019 12:35:48 GMT

Hi Sunsetday,

do I understand you right? You had a mobile contract, it is now over. There is still credit available. The credit should now be transferred to your CallYa card?

If this is correct, then I like to have a look at it. Can be clarified certainly without further ado. Send me a PN with the phone number it is about.

Best regards

Der-Peter

Re: Guthaben pending at contract termination

Sunsetday — Wed, 04 Sep 2019 19:41:40 GMT

Thanks to outstanding support from Der-Peter, the credit has been transferred to my CallYa card

Re: Guthaben pending at contract termination

Der-Peter — Fri, 06 Sep 2019 10:33:49 GMT

Hi Sunsetday,

thanks for you feedback. I'm glad we could solve this issue.

I'll lock up here again.

Best regards

Der-Peter