Invoice Problems

satanello86 — Mon, 19 Aug 2019 11:39:15 GMT

Good Evening,

Sorry if I write here but I know no german and I can't get how to solve my problem in vodafone.de

I've left Germany some months a go, and already signed the kundigung for closing my mobile contract.

I've to wait some months for this, and untill this date I have to pay the montly invoice.

Because I don't have a german bank account, I missed some payment, until a Vodafone used third party company for asking me for this money (INFOSCORE FORDERUNGSMANAGEMENT GMBH).

I paied and I also recived a confirmation email from vodafone that says everything was solved but now, in the next invoice, I found that Vodafone is asking again for the money of the last months, like they doesn't recived the payment. I would like to pay the August Invoice, but I can't because the invoice's total amount includes also the previuosly months.

How can I solve this issues?

Best Regards,

Francesco

Re: Invoice Problems

MichaM — Tue, 20 Aug 2019 16:55:13 GMT

Hi Francesco,

This is about your mobile contract and not your landline contract, right?

If you send me a private message I will gladly assist to settle the issue.

Best regards

Micha

Thema "Re: Invoice Problems" in Archiv_Mobilfunk

Invoice Problems

Re: Invoice Problems