Thema "New English Customer" in Archiv_Mobilfunk

New English Customer

New_EN_Speaker — Mon, 20 May 2019 15:43:18 GMT

Hi, i'm new in Germany and I don't speak the language quite well yet and I want to hire the services of Vodafone for mobile and home internet but I already called 4 times to the contact number and everytime that I ask to speak with someone who speaks english they hang up on me.

Can someone help me or I need to look for another service provider?

Re: New English Customer

Boris — Tue, 21 May 2019 07:19:53 GMT

Hello @New_EN_Speaker,

i am pretty sure that you don´t need a new provider.

How can i help you?

regards

Boris

Re: New English Customer

New_EN_Speaker — Tue, 21 May 2019 07:33:17 GMT

Hi Boris,

Thanks for reaching out... I notice that I did not write my original post correctly. What I wanted to say is that I just relocate to Germany and I want to use Vodafone as a mobile and home internet provider, i'm interested in a GigaKombi but I would like to know what do I need to make the contract and how long would it take for starting to use the service.

Regards!

Re: New English Customer

Boris — Tue, 21 May 2019 08:40:18 GMT

Hey @New_EN_Speaker,

i think it´s better to talk about the details via PN - please just send me a message with some details of what you are looking for.

And, if already, clear which adress you are moving to to have a look what internet connection is possible.

regards

Boris