Urgent, Help Requires :(

Csilla96 — Tue, 16 Apr 2019 19:34:49 GMT

Hi,

Please i need small help to fix the issue, My sim data was ended so there was option showing in vodafone app to increase 500mb with 3 euro so i click on that by assuming it wil be for 1 time use only, but it actually increase my contract till April 2021. I tried to cancel online on web but i can't figure it out anything what to do on it. I was reading within first 14 days if u make any contract or renew u can cancel it according to law. Can you please do it for me so my contract will end same as before on 13 April, 2020.

Hope to hear from you soon.

Regards,

Csilla

Re: Urgent, Help Requires :(

Der-Peter — Wed, 17 Apr 2019 12:18:22 GMT

Hi Csilla96,

please send me a PM with you mobile number and your customer password. I'll have a look at it for you.

Best regards

Der-Peter

Betreff: Urgent, Help Requires :(

Csilla96 — Wed, 17 Apr 2019 13:34:25 GMT

I sent details in Pm

Thema "Urgent, Help Requires :(" in Archiv_Mobilfunk

Urgent, Help Requires :(

Re: Urgent, Help Requires :(

Betreff: Urgent, Help Requires :(