Thema "Betreff: Can’t find the Rechnung" in Archiv_Mobilfunk

Can’t find the Rechnung

bengin34 — Tue, 12 Feb 2019 22:21:43 GMT

Dear Moderator,

Could you please help me where I can find my mobile phone invoice? I cant see that on the Vodafone app and can’t find it on the mein Vodafone page.

Is there a way that I automatically get it to my email address each month?

Thanks in advance, Burhan

Re: Can’t find the Rechnung

Boris — Wed, 13 Feb 2019 12:44:55 GMT

Hey @bengin34,

before you can see your bills you have to add your mobile number to your MeinVodafone account.

regards,

Boris

Betreff: Can’t find the Rechnung

bengin34 — Fri, 15 Feb 2019 08:34:49 GMT

Hi Boris, thanks for the information. I did it but maybe I am doing something wrong or missing and still dont see anything.

Besides, I have Vodafone app amd I can see every information there but the invoice. If my numbers were not there, the app shouldn’t be showing me data usage, invoice summary etc, right?

The invoice archieve link in the app shows all months but invoices can’t be downloaded.

Cheers, Burhan

Betreff: Can’t find the Rechnung

Boris — Fri, 15 Feb 2019 09:56:08 GMT

Hey @bengin34,

maybe i should have a look at your MeinVodafone Account.

Can you please send me you phone number and customer password via PN?

regards

Boris

Betreff: Can’t find the Rechnung

bengin34 — Sat, 16 Feb 2019 21:46:32 GMT

Hi Boris,

I just send the PM.

Thanks for help.

Betreff: Can’t find the Rechnung

Boris — Sun, 17 Feb 2019 12:28:47 GMT

Hey bengin34,

I will answer your PN as soon as possible.

regards

Boris

Betreff: Can’t find the Rechnung

bengin34 — Sun, 17 Feb 2019 13:52:22 GMT

Thanks Boris.

An update : as of this morning, Vodafone app started again to show all invoices but the last one from 8 of Feb.

I see them under Meine Rechnung/Alle Rechnungen

Interesting why only the last is missing.

Cheers, Burhan

Betreff: Can’t find the Rechnung

bengin34 — Wed, 27 Feb 2019 19:42:32 GMT

Thanks Boris for all the help.

Now Vodafone app shows all invoices again (as it used to be earlier).

Regards, Burhan

Betreff: Can’t find the Rechnung

Boris — Thu, 28 Feb 2019 10:38:10 GMT

Hey @bengin34n,

great to hear that everythings fine now.

I´ll close your thread now.

regards

Boris