Thema "Mistake with Invoices" in Archiv_Mobilfunk

Mistake with Invoices

Bido116 — Tue, 05 Feb 2019 14:46:09 GMT

Hello Vodafone community,
I have a problem finding my invoices. I have 2 different contracts with Vodafone. One is for an Easybox LTE, the other for the Vodafone GIGACUBE. When I access my data, I can only view the invoices for the Easybox, but there is nothing about the GIGACUBE. Where can I find these invoices?
Thanks for the answers!

Re: Mistake with Invoices

Boris — Thu, 07 Feb 2019 08:07:31 GMT

Hello @Bido116,

have you already registered your GigaCube to MeinVodafone?

If not please do so to see your bills there as well-

regards,

Boris

Re: Mistake with Invoices

Bido116 — Tue, 19 Feb 2019 15:17:16 GMT

Hello and many thanks for your reply.
I have tried in every way to do this, but it is really complicated!
If I go in the MeineVodafone section, there is no function to link two accounts. I have tried with an alternative solution, but the system asks me for the activation code, the long number of 26 characters, but it has already been used for the first registration!

Re: Mistake with Invoices

DanyG — Wed, 20 Feb 2019 16:22:49 GMT

Hello Bido,

when you register your GigaCube, please choose the "Button" Mobilfunk", because it's a mobile contract. You only need your customer or mobile number and your customer password to register.

When you are already logged in, click on the butto "Weiteren Vertrag hinzufügen". It's really simple.

BR,

Dany

Re: Mistake with Invoices

Bido116 — Wed, 20 Feb 2019 18:44:17 GMT

Hey Many thanks for your help Dany. Finally I've done it!!

Re: Mistake with Invoices

DanyG — Thu, 21 Feb 2019 11:27:13 GMT

Hi Bido116,

thanks for your feedback.

Nice to hear, it worked.

BR,

Dany