Thema "Betreff: Difference in order & contract pricing" in Archiv_Mobilfunk

Difference in order & contract pricing

shreyans — Thu, 07 Feb 2019 06:44:38 GMT

Placed an order online with order number ******** with 2 mobile numbers.

The second mobile number was supposed to be Red + Allnet for EUR 15,99 per month (first 3 months free), without any connection fee.

When I received contract for the same (contract number ***), it says the rent is EUR 20,99 per month with EUR 39,99 connection fee.

Why the discrepency? Kindly clarify & send updated contract.

Edit: please do not post personal information publicly

Su — Thu, 07 Feb 2019 07:58:26 GMT

Hi shreyans,

you are in contact with @Boris and I´m sure everything will be cleared.

Greetz

shreyans — Thu, 07 Feb 2019 10:57:09 GMT

Since this is a separate issue & Boris is already helping me on something else, it would be great if someone else could help out here.

Boris — Fri, 08 Feb 2019 10:54:20 GMT

Hey Shreyans,

already a new issue?

You know how to send me a PN.

Gruß,

Boris

shreyans — Fri, 08 Feb 2019 12:02:50 GMT

Sent a PM regarding this as well.