Thema "Re: Contract cancellation" in Archiv_Mobilfunk

Contract cancellation

Boris3 — Thu, 11 Oct 2018 12:05:33 GMT

Hi, sorry to write in English.
Our visa is ended in February 2019, which I could scan the copy as evidence.
Therefore, we are no longer allowed to stay in Germany, so we need to leave.
However, our mobile phone contract is to 6/2020.
I wrote to Vodafone center and they ask me to write to the forum and someone will help me out.
We only started the contract for four months and unfortunately we failed to extended our visa to stay.
We will need to move out Germany Januar next year and the bank will be closed, too.
Please help me to solve the contract problem, i’m Willing to pay the penalty fee if the price is acceptable!
Thanks you very much for your patience.

Re: Contract cancellation

HeikeF — Fri, 12 Oct 2018 10:34:19 GMT

Hi Boris3,

welcome here to the community.

Please let me have a look and send me a PN with the mobile number and the password.

Have a nice day.

Regards

Heike