https://forum.vodafone.de/t5/Archiv-Mobilfunk/Problems-with-my-invoice/m-p/1721149#M216198 <P><SPAN>Hello,</SPAN></P> <DIV>&nbsp;</DIV> <DIV>My name is Iarina Mergea and I have a problem regarding my invoice.</DIV> <DIV>&nbsp;</DIV> <DIV>I have signed a contract with you on the 7th of June 2018 in Vodafone store - adress : <FONT color="#ff0000">***</FONT>, for 25 euro/ month.</DIV> <DIV>&nbsp;</DIV> <DIV>My phone number is : +<FONT color="#ff0000">***</FONT>.</DIV> <DIV>I was informed in the store that an employee made other 4 numbers on my account and I was billed with 198 euro in one month. I was told to pay only 25 euro and wanted to ask you for an invoice on that amount. The issue is that you tried to take the payment from my account this month and I do not want this to happen next month. My bank is not allowed to cancel the payment authorisation.</DIV> <DIV>&nbsp;</DIV> <DIV>How can we do so that this not happens in the future?</DIV> <DIV>&nbsp;</DIV> <DIV>Thank you,</DIV> <DIV>Iarina Mergea</DIV> <DIV>&nbsp;</DIV> <DIV><FONT color="#ff0000"><EM><STRONG>EDIT: <a href="https://forum.vodafone.de/t5/user/viewprofilepage/user-id/4236696">@Munich</a>&nbsp;personal data deleted and moved to mobile</STRONG></EM></FONT></DIV> Thu, 09 Aug 2018 11:37:19 GMT Munich 2018-08-09T11:37:19Z https://forum.vodafone.de/t5/Archiv-Mobilfunk/Problems-with-my-invoice/m-p/1721149#M216198 <P><SPAN>Hello,</SPAN></P> <DIV>&nbsp;</DIV> <DIV>My name is Iarina Mergea and I have a problem regarding my invoice.</DIV> <DIV>&nbsp;</DIV> <DIV>I have signed a contract with you on the 7th of June 2018 in Vodafone store - adress : <FONT color="#ff0000">***</FONT>, for 25 euro/ month.</DIV> <DIV>&nbsp;</DIV> <DIV>My phone number is : +<FONT color="#ff0000">***</FONT>.</DIV> <DIV>I was informed in the store that an employee made other 4 numbers on my account and I was billed with 198 euro in one month. I was told to pay only 25 euro and wanted to ask you for an invoice on that amount. The issue is that you tried to take the payment from my account this month and I do not want this to happen next month. My bank is not allowed to cancel the payment authorisation.</DIV> <DIV>&nbsp;</DIV> <DIV>How can we do so that this not happens in the future?</DIV> <DIV>&nbsp;</DIV> <DIV>Thank you,</DIV> <DIV>Iarina Mergea</DIV> <DIV>&nbsp;</DIV> <DIV><FONT color="#ff0000"><EM><STRONG>EDIT: <a href="https://forum.vodafone.de/t5/user/viewprofilepage/user-id/4236696">@Munich</a>&nbsp;personal data deleted and moved to mobile</STRONG></EM></FONT></DIV> Thu, 09 Aug 2018 11:37:19 GMT https://forum.vodafone.de/t5/Archiv-Mobilfunk/Problems-with-my-invoice/m-p/1721149#M216198 Munich 2018-08-09T11:37:19Z https://forum.vodafone.de/t5/Archiv-Mobilfunk/Problems-with-my-invoice/m-p/1721401#M216199 <DIV style="font-family:Arial;font-size:13px;color:#000000;"><P><SPAN>Hey Munich,</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>please contact the shop in which you made the contract.</SPAN><BR /><BR /><SPAN>If there is anything wrong with it the can help you.</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>regards,</SPAN></P><P><SPAN>Boris </SPAN></P></DIV> Thu, 09 Aug 2018 15:11:29 GMT https://forum.vodafone.de/t5/Archiv-Mobilfunk/Problems-with-my-invoice/m-p/1721401#M216199 Boris 2018-08-09T15:11:29Z