Cannot cancel using Gigacube

Maksims — Sun, 08 Dec 2019 13:33:37 GMT

Hello,

I have a problem, i was using gigacube for more than two years, but now i'm not living in Germany anymore so i wanted to stop using it. However i can't call to number of vodafone call service because i don't have german phone number. Also there was one or two number whic i was able to call, since i can't speak German, i was't able to understand what auto responder is saying to me. Also big problem is that vodafone doesn't have a email to what i can write, what is very big problem for me. Also i have been to one of vodafone offices, but there they told me that they can't help me and i need to call on phone numbers, which i can't reach. I know that there is also whatsapp phone but again they can communicate only on German. So from this point i don't know what to do, and how is it possible to cancel my gigacube contract.

Re: Cannot cancel using Gigacube

WolfgangF — Mon, 09 Dec 2019 09:22:56 GMT

Hi @Maksims,

I moved your thread to the appropriate board.

Please send me the phone number, the password of the GigaCube and a link to this thread via PN.

Best regards

WolfgangF

Thema "Cannot cancel using Gigacube" in Archiv_GigaCube

Cannot cancel using Gigacube

Re: Cannot cancel using Gigacube