Thema "Internet is not working" in Archiv_DSL

Internet is not working

Ismile — Tue, 02 Mar 2021 13:55:57 GMT

Hello, my internet is not working since morning. I tried all trouble shooting tips and tricks from internet and from vodafone website and nothing is working. I have also called Vodafone customer serive but they cannot help me because I don't know Deutsch, and they are not allowed to speak English.
What can I do now? Just sit and wait and keep praying that Internet starts working on its own? Thanks.

Re: Internet is not working

Michi — Thu, 04 Mar 2021 12:16:44 GMT

Hi @Ismile ,

I am sorry that your connection is currently not working.

Please send me a private message with your customer details.

Then I'll take a look at it directly in your customer account.

Please also tell me which router you have connected and how the LEDs light up.

Best regards

Michi