Thema "Re: How to transfer my contract to another person?" in Archiv_DSL

How to transfer my contract to another person?

UDarya — Mon, 08 Mar 2021 10:16:28 GMT

Hello! I have a contract for DSL internet. I am moving to another apartment and the new tenant wants to have my internet. Is it possible to transfer my contract to him? What should I do? I can't call the service, because i don't speak German. Thanks!

Betreff: How to transfer my contract to another person?

UDarya — Mon, 08 Mar 2021 11:15:34 GMT

And what should I do to move my internet with me to another adress?

Re: How to transfer my contract to another person?

Jens-K — Mon, 08 Mar 2021 16:49:47 GMT

Hi UDarya,

you can either transfer the contract or take it with you to your new location. Not both.

If you want to transfer your contract to another person, please use tis form: https://www.vodafone.de/infofaxe/297.pdf

If you want to take your connection with you, just order it online: https://kabel.vodafone.de/meinkabel/meine_kundendaten/umzugsservice

Regards,

Jens

Re: How to transfer my contract to another person?

UDarya — Mon, 08 Mar 2021 19:15:14 GMT

Hello! Thank you for your answer! But I can't order it online because it doesn't work. Can I change to the cheapest tariff? And can I cancel it in advice? to not forget to cancel it later.

Re: How to transfer my contract to another person?

Andre — Wed, 10 Mar 2021 08:24:47 GMT

Hey Udarya,

sure, i can have a closer look into this.

But keep in mind, if its possible to downgrade the tariff for example from 250mbits to 16 - this leads to a new contract runtime of 24 months.

Please send me a private message with your customernumber & password.
Therefore please click on my name/avatar -> then the big red button on the right side "Diesem Benutzer eine Nachricht senden".

Cheers,
Andre