Thema "(ENGLISH) Letzte Rechnung after changing address" in Archiv_DSL

(ENGLISH) Letzte Rechnung after changing address

LuigiGF46 — Tue, 16 Feb 2021 06:14:59 GMT

Hello,

First of all sorry, for writing in English.
So this month, after changing address a few months ago I received a bill of 99.90€. Even if I had been paying a little over 2€ a month for over a year, im guessing this bill is for not having returned my router?
If so, I still have the router here with me in case Vodafone would ask me back.
Should/can I do something about it now?

Best Regards,
Luis Freitas

Edit: @LuigiGF46

Please do not post personal information publicly.

Re: (ENGLISH) Letzte Rechnung after changing address

Norman — Thu, 18 Feb 2021 16:47:21 GMT

Hi Luigi,

right. If you do not send the devices back after the contract has been signed, we will invoice them. We also write that in the confirmation. Admittedly, this is only in German.

Due to Corona we have suspended the reminders for a time and increased the return time from 14 to 60 days. Now after a year there is nothing we can do about it. I'm sorry.

You can of course sell the box privately. It is yours now. At least you will get some money back.

Many greetings