Thema "Re: Cannot change adress for DSL Account - First Name blank" in Archiv_DSL

Cannot change adress for DSL Account - First Name blank

PSmit — Fri, 05 Feb 2021 16:14:52 GMT

Hi,

I cannot change my adress in MyVodafone. It seems that the first name is not filled in on my contact info and I cannot seem to add it.

I have already ordered the DSL line to be moved.

Thx for the assistance in advance.

@PSmit Edit: Moved from Kabel to DSL.

Jens-K — Thu, 04 Feb 2021 16:02:33 GMT

Hi PSmit,

we are happy to help you here.

You opened your thread in our cable board.

But you said that you are using DSL.

So what kind of line do you use? DSL or cable? What is the name of your tariff?

Regards,

Jens

PSmit — Thu, 04 Feb 2021 20:32:43 GMT

Ah, I did'nt see that. I have an DSL connection as stated.

Kind regards,

Pierre Smit

Jens-K — Fri, 05 Feb 2021 16:16:00 GMT

Hi PSmit,

I will have a look into this.

Please send me a private message.

I need your correct data, the customer number and customer password.

Regards,

Jens