Thema "returning router before my contract ends" in Archiv_DSL

returning router before my contract ends

Masoud1 — Tue, 26 Jan 2021 11:14:03 GMT

Dear Vodafone community

I made a DSL contartc last year (Feb 2020). And I got a rental modem as well. My contratc is still valid for another year but I plan to buy a router for myself. Can I send back the router and stay on my contract?If it is posiible, how is the procedure?

Thanks

Re: returning router before my contract ends

Jens-K — Mon, 01 Feb 2021 11:30:54 GMT

Hi Masoud1,

welcome to the Vodafone Community.

If you want to siwtch from a rental modem to your own device you can do this after 24 months.

Simply contact our customer support then and tell us that you want to switch.

Best regards,

Jens