Leaving Germany. How do I cancel my contract?

Claire_D — Fri, 11 Dec 2020 11:36:08 GMT

Hello,

I will be leaving Germany at the end of February and would like to end my DSL internet contract at that time. What steps so I need to take?

Thanks,

Claire

Re: Leaving Germany. How do I cancel my contract?

DanyG — Wed, 16 Dec 2020 13:44:02 GMT

Hi Claire,

sorry it took a little bit longer to answer.

If you are leaving the country, we'll terminate your contract to your relocation date. I'll take care for it. Please send me a private message with your customer number and password (alternatively name, address an dbirthy date of the contract owner). Additionally I need the concrete moving date.

BR,

Dany

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Leaving Germany. How do I cancel my contract?

Re: Leaving Germany. How do I cancel my contract?