Thema "Re: moving contract but there is my package in my new address" in Archiv_DSL

moving contract but there is my package in my new address

raminehgdr71 — Tue, 17 Nov 2020 21:17:13 GMT

I want to move to a new place on December 1st. Vodafone does not support my package (50 Mbs). only 16Mbs is available at the new address. I am a researcher then speed is important for me. I don't want this package because it is low speed. How to cancel my contract? could you help me that would be possible to cancel my contract?

Betreff: moving contract but there is my package in my new address

raminehgdr71 — Thu, 19 Nov 2020 08:44:26 GMT

I would be glad someone helps me. I have sent an email did not get any feedback, please consider my problem.

Re: moving contract but there is my package in my new address

Andre — Sun, 22 Nov 2020 06:54:32 GMT

Hey raminehgdr71,

if we can't offer your current / equal bandwith in the new location, you can cancle the contract early.

Please send me a private message with your customernumber,password & the new adress.
I'll check if we can offer you any faster alternatives like for example via cable, ftth etc. & end the contract.

To send me a private message please click on my name/avatar then the big red button on the right side "Sende eine private Nachricht".

Cheers,
Andre ^and