Terminate DSL Connection

TerminatesDSL — Thu, 05 Nov 2020 20:32:15 GMT

Hi Team, Before the corona pandemic in December 2019 I moved to a new apartment and applied for the Vodafone Internet package called Red Internet and phone 50 Cabel. Initially, the internet was provided by the building owner and then I went back to India and couldn't come to berlin until September 2020.

After coming to Berlin I was not able to use the internet and I tried a lot to configure the modem but couldn't succeed then I checked with the apartment company and they told me that in this building I need to only use Dt Net service Broadband as they are the only provider in our building. So due to the home office and current situation I couldn't wait and apply the contract with Dt Net service. Now I want to terminate the contract with Vodafone as I am paying the monthly bills to both the service provider. Please guide me to terminate my DSL contract as I never used the service from Vodafone and they cant provide internet in my building and I am just paying the monthly payment. In the first place why Vodafone allows me to apply for the contract if they don't have service in my area. I am just paying the money from the last one year which I cant use. Please please help me.

Re: Terminate DSL Connection

Tina — Fri, 06 Nov 2020 08:55:48 GMT

Hello TerminatesDSL,

welcome to our community.

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Best regards

Tina

Thema "Terminate DSL Connection" in Archiv_DSL

Terminate DSL Connection

Re: Terminate DSL Connection