Thema "Re: Vodafone contract ending soon" in Archiv_DSL

Vodafone contract ending soon

pknm — Fri, 28 Aug 2020 12:22:31 GMT

My Vodafone contract ends in January and wanted to know what are my options Please advice

Re: Vodafone contract ending soon

Norman — Sun, 30 Aug 2020 13:23:33 GMT

Hi DSLConractissue,

I am pleased that you would like to extend your contract.

Have you already received an offer from our colleagues? Normally they will contact you automatically if you have not objected.

Best regards

Norman

Re: Vodafone contract ending soon

pknm — Sun, 30 Aug 2020 14:27:42 GMT

I hope the contract is not automatically renewed!! What are my options?? Whats the procedure to cancel it ?

Re: Vodafone contract ending soon

DanyG — Tue, 01 Sep 2020 09:01:45 GMT

Hi DSLConractissue,

if you don't cancel your contract to the next regular date, it automatically prologons for further 12 months.

A cancellation can be spoken in written/electronic form via MeinVodafone e.g.

BR,

Dany

Re: Vodafone contract ending soon

pknm — Tue, 01 Sep 2020 10:49:40 GMT

Hi Dany,

Please explain in detail how can I request to cancel the connection officially. Whom should I write to? Can you please raise a request on my behalf?

Thanks

Pavan Madhamaiah

Re: Vodafone contract ending soon

DanyG — Wed, 02 Sep 2020 11:41:49 GMT

Hi Pavan,

when you are logged in to MeinVodafone, you can request the cancellation directly on this way. But you can also use our contact form or write us a letter to:

Vodafone GmbH

Kundenbetreuung

40875 Ratingen

It is necessary, that you tel us your customer number and the clear statement, that your contract should be terminated.

BR,

Dany

Re: Vodafone contract ending soon

pknm — Wed, 09 Sep 2020 12:11:16 GMT

Hi,

I have sent a letter to cancel it. Hope you have received it! Please consider this email also as request for cancellation once contract ends!

Thanks

Pavan Madhamaiah

Re: Vodafone contract ending soon

pknm — Wed, 09 Sep 2020 13:46:16 GMT

Team,

I have got a letter saying that the contract ends in DEC 2021? How is that possible? My contract was supposed to be for 2 years and should end in Dec 2020.

Please clarify!!

Re: Vodafone contract ending soon

isdochallesegal — Thu, 10 Sep 2020 14:50:25 GMT

what day in december?

you have to cancel your contract 3 month in advance

Re: Vodafone contract ending soon

pknm — Thu, 10 Sep 2020 15:08:04 GMT

As per the letter it says the contract ends on December 10.I wrote a letter to Vodafone on September 4 so please cancel it by December 2020

Re: Vodafone contract ending soon

pknm — Thu, 10 Sep 2020 15:30:46 GMT

I see the problem now. I moved to new apartment in December 2019 and I beleive Vodafone has extended the contract by mistake. I had sent private messagaes to Danny and Sebastian not to prolong the contract and paid technician fee and asked cancel in December 2020. Let me know if you need proof

Re: Vodafone contract ending soon

pknm — Thu, 10 Sep 2020 15:38:50 GMT

I think I know the problem. I relocated to a new house in December 2019 and Vodafone has prolonged the contract by mistake. I sent emails to Danny and Sebastian not to prolong and cancel it by Dec 2020. Please cancel it and let me know if you need more details

Re: Vodafone contract ending soon

pknm — Thu, 10 Sep 2020 15:41:39 GMT

I think I know the problem I relocated to a new house in December 2019 and Vodafone has prolonged the contract by mistake I sent emails to Danny and Sebastian not to prolong and cancel it by Dec 2020 Please cancel it and let me know if you need more details

Re: Vodafone contract ending soon

pknm — Fri, 11 Sep 2020 08:24:01 GMT

I see the problem. I relocated to a new house in December 2019 and Vodafone has extended the contract till 2021. I sent email to Danny and Sebastian and they confirmed the contract wont be extended. Please cancel the contract by December 2020

Re: Vodafone contract ending soon

Jens-K — Sat, 12 Sep 2020 11:55:29 GMT

Hi,

in December 2019 you moved and the contract has been extended by 24 months.

this is why it ends in 2021.

You have received a confirmation of the relocation and the new contract on December 1st.

Due to the extension of the contract period the relocation was free. Otherwise you would have to pay a fee.

Regards,

Jens

Re: Vodafone contract ending soon

pknm — Sat, 12 Sep 2020 12:32:25 GMT

I agreed to pay the fee as I didn't want to extend. Please talk to Dany and Sebastiaj who confirmed the same. I can send proof of our conversation if you like. I said do not prolong the contract.

Re: Vodafone contract ending soon

Jens-K — Sat, 12 Sep 2020 13:51:53 GMT

Hi,

you can send a private message to me telling the exact date when Dany or Sebastian has confirmed this.

Regards,

Jens

Re: Vodafone contract ending soon

pknm — Mon, 14 Sep 2020 09:30:39 GMT

Thank you. I have sent you the message.