DSL installed perfectly. Not working after 2 hours. Need to speak to someone who speaks English

matd — Mon, 07 Sep 2020 13:22:51 GMT

Hello,

after weeks of waiting, a Telekom man came to install my DSL line. Everything worked perfectly.

I left for lunch and returned, and now there is no DSL internet.

The problem is not with the Fritzbox, when I troubleshoot that it tells me there is a problem with the connection. The power/DSL light keeps blinking.

I have spent hours attempting to find someone I can call and speak English with. No luck! Perhaps I will have better luck here.

Re: DSL installed perfectly. Not working after 2 hours. Need to speak to someone who speaks English

Michi — Tue, 08 Sep 2020 08:36:28 GMT

Hi @matd ,

I am sorry that your connection is currently not working.

The best thing you can do is send me a PN with your customer number. Then I will take a closer look at it.

Best regards,

Michi

Thema "Re: DSL installed perfectly. Not working after 2 hours. Need to speak to someone who speaks English" in Archiv_DSL

DSL installed perfectly. Not working after 2 hours. Need to speak to someone who speaks English

Re: DSL installed perfectly. Not working after 2 hours. Need to speak to someone who speaks English