Thema "Re: Moving Out of Germany" in Archiv_DSL

Moving Out of Germany

vikram — Wed, 22 Jul 2020 12:28:01 GMT

Due to the current covid suitition, I have recently lost my job and do not have money to pay my bills so i am moving out of Germany on Aug 5
Please help me with the procedure to deregistartion of the contract and sumit the device.

Since my bank account will be deacitived Please help me how i can pay the dues.

Thanks
Vikram

Re: Moving Out of Germany

Jens-K — Thu, 23 Jul 2020 13:57:57 GMT

Hi vikram,

I'm sorry that you are in this bad situation.

I will take care of this.

Please send me a private message with your name, customer number, customer password and the date when you leave Germany.

You will receive all info regarding the return of the modem in our e-mail confirmation.

You can pay the last invoice via bank tranfer. I will send details via private message.

Regards,

Jens

Re: Moving Out of Germany

vikram — Fri, 24 Jul 2020 07:56:14 GMT

@Jens-K

here is the details

NAME: xxx

customer number: xxx

I am traveling back on Aug 5th.

Let me know if you need further information.

@vikram Edit: Personal data removed.

Re: Moving Out of Germany

Su — Sat, 25 Jul 2020 11:06:49 GMT

Hey vikram,

we´ve got your DM and will answer you soon.

Best regards