Thema "Rechnung - SEPA Mandat" in Archiv_DSL

Rechnung - SEPA Mandat

tode91 — Tue, 28 Apr 2020 16:37:28 GMT

Hi,

I can't tell if I have a problem or not. On my Profile, I see the last Invoice, but I can't tell if I have to pay it or not. In theory, I signed for a "SEPA-MANDAT" and I see my bank details in my Profile, however I don't see any payment from my vodafone bank account in the last month.

Could you help me, please?

greetings

Filippo Todeschini

Re: Rechnung - SEPA Mandat

Jens-K — Wed, 29 Apr 2020 14:17:05 GMT

Hi tode91,

in a previous thread (https://forum.vodafone.de/t5/Internet-Telefon-TV-%C3%BCber-Kabel/URGENT-English-speaking-support-for-failed-delivery-DHL-has-lost/m-p/1932298#M131599) you had an issue with your cable contract.

Now you opened a thread in our "DSL" board.

What do you use? Cable or DSL?

Regards,

Jens

Re: Rechnung - SEPA Mandat

tode91 — Wed, 29 Apr 2020 14:34:51 GMT

Hi,

i moved to another city and i close the old contract. Now i have a contract with the DSL.

Regards

Re: Rechnung - SEPA Mandat

Jens-K — Fri, 01 May 2020 12:01:46 GMT

Hi tode91,

in this case you will find all info regarding the payment on the first page of your invoice in the top right corner.

You will see the date when we will debit your bank account.

"Ihren Rechnungsbetrag buchen wir am XX.XX.XXXX (date) von Ihrem Konto DEXXX... (bank account)"

Regards,

Jens