[English] lost my online registration code

asmoli — Sat, 21 Mar 2020 19:43:34 GMT

We had DSL 250 installed 2 months ago, and it does not work as promised. I have tried twice to file trouble tickets, and Vodafone sent a new router out because they said the router was turning off access to internet on its own. Now the new router is having the same problem, and I can't add our DSL contract to MeinVodafone because we do not have an online registration code. How do we request a new code?

Re: [English] lost my online registration code

Andre — Mon, 23 Mar 2020 12:41:35 GMT

Hey asmoli,

the onlinergestrationcode is only in your welcomeletter.

If you've lost it, i can generate a new one.

There fore i need a private message with your customernumber & password.
To send me a PM - please click on my name/avatar -> then the big red button on the right side.

Cheers,
Andre

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[English] lost my online registration code

Re: [English] lost my online registration code