Thema "Change of address request" in Archiv_DSL

Change of address request

jsara — Mon, 02 Mar 2020 07:59:10 GMT

Hi Vodafone team! I have a DSL contract and I want to move to a new apartment without signing up for a new 24-month contract. Can you help me?

Re: Change of address request

DanyG — Mon, 02 Mar 2020 13:37:48 GMT

Hi jsara,

welcome to the Vodafone community.

You can move your DSl contract to your new apartment without a prolongation of the contract. There is a single fee of 39,99 Euro and your contract running time doesn't change.

If you need help with the order of the relocation, you can send me a private message with your customer number, your customer password and your new address. In the first step we need to check, which product is available in your new apartment.

BR,

Dany

Re: Change of address request

jsara — Mon, 02 Mar 2020 17:42:34 GMT

Hi Dany,

I have sent you a PM.