Accidentally selected that I do not need a router

Asier — Wed, 29 Jan 2020 18:25:45 GMT

I recently contracted a DSL connection for my new address and when selecting the router, I accidentally picked that I didn't need any (because I was using the rellocation service and I thought I could keep using my old router, which it turned out that I couldn't). How can I ask for a router now?

Re: Accidentally selected that I do not need a router

Jens-K — Thu, 30 Jan 2020 12:22:15 GMT

Hi Asier,

you can use any compatible modem with our DSL connections.

The FritzBox 7430, 7490, 7530 and 7590, for example, can be set up with the Modem-Installations-Code just like our EasyBoxes.

If you want to order a modem from us, you can send a private message to me. I need your name, customer or order number and I need to know which modem you want us to send to you.

- EasyBox 804 1,99 Euro per month

- FritzBox 7530 2,99 Euro per month

- FritzBox 7590 5,99 Euro per month

Please note that depending on the status of the order I have to wait until the connection has been activated before I can send the modem.

Regards,

Jens

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Accidentally selected that I do not need a router

Re: Accidentally selected that I do not need a router