Thema "Re: Cancel contract because move abroad" in Archiv_DSL

Cancel contract because move abroad

JunMiao — Mon, 13 Jan 2020 10:27:09 GMT

Hello. I will move out of Germany because work transfer. How can I cancel my DSL contract? Thanks

Re: Cancel contract because move abroad

Stephan — Mon, 13 Jan 2020 16:34:56 GMT

Hi JunMiao,

welcome to our Community.

You can either report your move using this form or we can do it for you.

How do you prefer it?

Regards

Stephan

Re: Cancel contract because move abroad

JunMiao — Fri, 17 Jan 2020 10:59:40 GMT

Please help me to do it. Thanks. By the way, do I need to send deregistration letter copy to you? Because I saw in another similar case. I will leave Germany in March and I will get it in March.

Re: Cancel contract because move abroad

Stephan — Fri, 17 Jan 2020 16:39:08 GMT

Okay, then please send me a private message with the following information:

your name

your address

date of birth

your customer number

the link of this thread

Please reply here when you have sent the private message.

Regards

Stephan

Re: Cancel contract because move abroad

Stephan — Tue, 21 Jan 2020 08:34:30 GMT

Hi JunMiao,

since this is a DSL contract and not cable, I'll move you to my colleagues. They will then get in touch with you.

Regards

Stephan