Thema "Re: Transfer DSL Contract to new Address" in Archiv_DSL

Transfer DSL Contract to new Address

rihby20 — Thu, 05 Dec 2019 13:15:13 GMT

Hallo,

I have been using Vodafone DSL for more than 3 years in my current apartment and would like to move the contract with me to my new apartment after two weeks (in the same city,PLZ). I called customer care but could not get support as my German isn't good. I also checked online that new Address supports Vodafone but I don't know what the next step is. Could anyone help me how I could transfer?

Thanks in advance.

Re: Transfer DSL Contract to new Address

Michi — Fri, 06 Dec 2019 12:10:43 GMT

Hallo @rihby20 ,

welcome to the Vodafone Community.

Have you been able to order the move online? Otherwise you can send me a PM with your customer number, the customer password, the new address and the exact moving date. Just click on my avatar and then click "Sende eine private Nachricht."

Best regards

Michi

Re: Transfer DSL Contract to new Address

rihby20 — Fri, 06 Dec 2019 16:42:22 GMT

Thank you so much for your reply. I appreciate your help.

I have sent you a PN with the requested details.

Many Regards!