DSL Anschalt Termin Andern

SK8 — Tue, 27 Aug 2019 14:08:42 GMT

I have been trying to change my technician appointment since 23.08.19 but no luck. I tried calling the hotline but I was put on hold for a long time with no answer. The Vodafone Shop near me was also unhelpful and in the chat with the Vodafone Kundenbetreuung on WhatsApp, a link was sent to me (http://vod.af/Tkversch) which was invalid with 404 error. I also tried changing the date through the MeinVodafone account but there is no visible option to reschedule.

Please send me a valid link to change the appointment date ASAP! The appointment is on 30.08.19 and I need to change it immediately to avoid getting billed unnecessarily.

Thank you.

Re: DSL Anschalt Termin Andern

Andre — Wed, 28 Aug 2019 09:13:52 GMT

Hey SK8,

the link you've got via whatsapp is working (tested it via Chrome). If the shortlink is not working , please use this site : https://dsl.vodafone.de/vfksc/ba/index_pub.jsp

We need atleast 3 working days to reschedule an appointment. So if the technician is booked for the 30th its most likely not possible to postpone the appointment today.

Feel free to send me a private message with your customernumber & password & the desired date.
Therefore click on my name/avatar then "Diesem Benutzer eine private Nachricht senden"

I'll have a look into this.

Best regards,

Andre

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DSL Anschalt Termin Andern

Re: DSL Anschalt Termin Andern