https://forum.vodafone.de/t5/Archiv-DSL/HELP-with-my-contact-in-English-please/m-p/1998385#M75757 <P>I have been trying to get in contact with customer serivce for over 3 weeks now <span class="lia-unicode-emoji" title=":enttäuschtes_Gesicht:">😞</span><BR />It is appalling! I have called, email, called, written countlessly.<BR />Please help me.<BR />I recently moved into an apartment and the old tennant transferred her contact to us. We spoke on the phone with vodaphone, the technician came to install our new Modem, but there is No WIfi? We have No interent. And i did not receie any information about out contract, my contact number, nothing</P><P>Every time I call the Agents say Keine English and hang up.</P><P>Please help we are without interent</P> Tue, 27 Aug 2019 10:10:32 GMT Tamika 2019-08-27T10:10:32Z https://forum.vodafone.de/t5/Archiv-DSL/HELP-with-my-contact-in-English-please/m-p/1998385#M75757 <P>I have been trying to get in contact with customer serivce for over 3 weeks now <span class="lia-unicode-emoji" title=":enttäuschtes_Gesicht:">😞</span><BR />It is appalling! I have called, email, called, written countlessly.<BR />Please help me.<BR />I recently moved into an apartment and the old tennant transferred her contact to us. We spoke on the phone with vodaphone, the technician came to install our new Modem, but there is No WIfi? We have No interent. And i did not receie any information about out contract, my contact number, nothing</P><P>Every time I call the Agents say Keine English and hang up.</P><P>Please help we are without interent</P> Tue, 27 Aug 2019 10:10:32 GMT https://forum.vodafone.de/t5/Archiv-DSL/HELP-with-my-contact-in-English-please/m-p/1998385#M75757 Tamika 2019-08-27T10:10:32Z https://forum.vodafone.de/t5/Archiv-DSL/HELP-with-my-contact-in-English-please/m-p/1999074#M75758 <DIV style="font-family:Arial;font-size:13px;color:#000000;"><P><SPAN>Hi Tamika, </SPAN></P><P><SPAN>w</SPAN>elcome to the Vodafone community. <img id="thumbup" class="emoticon emoticon-thumbup" src="https://forum.vodafone.de/html/@929CB104E9842E64CFFA4DDBA9219E92/images/emoticons/15x15_smiley-thumbup.gif" alt="" title="" /></P><P>I'm sorry you had so much trouble contacting us. <img id="smileyembarrassed" class="emoticon emoticon-smileyembarrassed" src="https://forum.vodafone.de/i/smilies/16x16_smiley-embarrassed.gif" alt="Verlegener Smiley" title="Verlegener Smiley" /></P><P>Please send me a PM with your customer data (contract holder, address, customer number). Then I'll have a look.<SPAN> Just click on my avatar and then click "Sende eine private Nachricht." </SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>Best regards</SPAN></P><P><SPAN>Michi</SPAN></P><P>&nbsp;</P></DIV> Wed, 28 Aug 2019 07:43:54 GMT https://forum.vodafone.de/t5/Archiv-DSL/HELP-with-my-contact-in-English-please/m-p/1999074#M75758 Michi 2019-08-28T07:43:54Z