Thema "Betreff: No need for DSL Technician ?" in Archiv_DSL

No need for DSL Technician ?

Bassel — Mon, 19 Aug 2019 13:16:36 GMT

Hello . thanks for accepting the question in English.

I am expecting the technician visit in 2 days. I received an SMS from Telekom/vodafone that I do not need a technician visit anymore.

Does this mean that Internet will automatically work on the same day of the visit ? but without the visit ?

(I installed the easybox router . It has DSL green light but not Internet. )

thank you

Betreff: No need for DSL Technician ?

Mav1976 — Mon, 19 Aug 2019 14:13:52 GMT

Hi @Bassel,

If you got this SMS by Telekom, then it's right that you don't need a technician anymore.

Your connection should work on the day you received in your welcome letter.

Betreff: No need for DSL Technician ?

Bassel — Tue, 20 Aug 2019 06:21:34 GMT

Thanks alot @Mav1976 . Do I need to be at home during the same period to connect my PC for installation?

Thanks a lot 🙂

@Mav1976 wrote:
Hi @Bassel,

If you got this SMS by Telecom, then it's right that you do not need a technician anymore.

Your connection should work on the day you received in your welcome letter.

Betreff: No need for DSL Technician ?

DSS1 — Tue, 20 Aug 2019 07:25:51 GMT

No, it doesn't matter. You can install your hardware whenever you want. You'll probably have to wait 'till evening (6pm), before everything is in working order, anyway.

Cheers,

DSS1